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FAQ

If you’re accessing FilmyBOX on a Desktop/App, click on the social icon "Login with Google" or "Login with OTP", this will automatically create your account. Since you have logged in through your social profile hence NO PASSWORD is needed. Just remeber your login account email id.

To contact the Support team, go to the ‘Contact Us’ section from the Menu or from the footer link on our website and send us a question. You can also write to us directly at support@filmybox.com. We'll get in touch with you as soon as possible.

Due to payment gateway issue sometime payment got delayed. In that case please go to the ‘Contact Us’ section from the Menu or from the footer link on our website or write to us at support@filmybox.com from your registered email id which was used to login to the FilmyBOX. We will check the details and activate your account on priority. 

usually it take 2-12 Hours of time to activate your account after verfiying your payment. If your email was not answered in 6 hours then you can again send the request. Please do not send multiple emails before that duration of 12 hours.

To manage your subscription, log into your account, go to the "Account Settings" section, and select "Subscription." From there, you can upgrade, downgrade, or cancel your plan at any time.

While browsing movies or TV shows, simply click on the "Add to Watchlist" button. You can view your watchlist anytime under the "My Watchlist" section of your account dashboard.

Yes, We allows you to download selected content for offline viewing, depending on your subscription plan. This feature is available for both mobile and tablet devices.

Yes, you can stream on multiple devices based on your subscription plan. The higher the plan, the more devices you can use simultaneously.

Our platform uses a smart recommendation engine that suggests content based on your viewing history and preferences. The more you watch, the better the recommendations get!

Yes, we offer a limited-time free trial for new users. During the trial, you can explore all the features of the platform and decide if you want to subscribe to a full plan.

Our referral program rewards you for inviting friends to join Streamit Laravel. For each friend who subscribes using your referral link, you both receive a discount on your next billing cycle. Check the referral section in your account for more details!

Streamit Laravel offers a diverse range of content, including movies, TV shows, documentaries, and live events across various genres. You'll find everything from action and comedy to horror and romance!

Absolutely! You can change your subscription plan at any time through your account settings. Simply select a different plan, and your new billing will take effect at the end of your current billing cycle.

If you forget your password, click on the "Forgot Password?" link on the login page. Follow the instructions to reset your password via the email associated with your account.

Yes, users must be at least 13 years old to create an account. We recommend parental guidance for users under 18, as some content may not be suitable for younger viewers.

Yes, depending on your subscription plan, you can share your account with family members. However, please note that simultaneous streaming may be limited based on your chosen plan.

We regularly update our library with new content! You can expect new movies, TV shows, and episodes added every week, so there's always something fresh to watch.

Yes, many of our titles offer subtitles and closed captions in various languages. You can enable them through the video player settings while watching content.

If you experience buffering or streaming issues, first check your internet connection. If the problem persists, try clearing your cache or refreshing the page. If you continue to have issues, please contact our support team for assistance.

To use parental controls on Streamit, navigate to your account settings. Here, you can set age restrictions for various content types and block specific shows or movies. Additionally, you can create custom profiles for family members with tailored controls. For added security, consider setting a PIN or password.

To enable subtitles or closed captions while watching content on Streamit, look for the "Subtitles" or "CC" icon on the video player. Click on it, and you can choose your preferred language for subtitles. This feature enhances your viewing experience and accessibility.

To customize your Streamit homepage, log into your account and navigate to the "Settings" section. From there, you can personalize your homepage by selecting your favorite genres, organizing your watchlist, and adjusting display preferences to see content that interests you most.

To download videos for offline viewing on Streamit, find the desired movie or show and look for the download icon. Click it, and the content will be saved to your device for offline access. Note that the ability to download may depend on your subscription plan.

Yes, you can delete your account at any time. To do this, log into your account, navigate to the "Account Settings" section, and select "Delete Account." Please note that this action is irreversible, and all your data will be permanently removed.

If you need assistance, you can reach our customer support team via email at hello@iqonic.design. We're here to help!

As a per policy, PrimeShots does not offer any partial or full refunds. In case if users require any assistance with regards to payments or have any queries/concerns, they can contact us support@filmybox.com. Please read our Refund Policy & Cancellation Policy before making any payments.

The subscription will be activated Immediately after payment confirmation in our records. If in case, your subscription is not activated we request you to please contact our customer support team at support@filmybox.com along with the transaction receipt and we will activate your subscription on priority.

Try relaunching the App or go to the website and check if the subscription details appear under the ‘My Account’ section. If you still can't see the details, please contact our support team from the ‘Contact Us' Section, or write to support@filmybox.com.
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